INVOICING

Invoices can be retrieved at our reception window at any point during the auction. If you did not attend the auction in person, your invoice will be sent via email at the conclusion of the auction. Please respond to the emailed invoice letting us know that it was received and to inform us of payment and pick-up arrangements. If we do not have an email on file for you, you will receive a phone call on the first business day following the auction.

PAYMENT

Payment for items purchased is due within three (3) business days of the auction. If you would like to pay with a credit card, you must contact our gallery. We do not automatically charge your card and we do not currently accept online payments. We do not accept Paypal. We offer a 3% discount for payments that are made using cash, check, Zelle or wire transfer.

We accept the following payment methods:

  • Cash (U.S. Dollars only)
  • Credit Card

We accept MasterCard, Visa, or Discover.

The name on the credit card must match the name of the buyer on the invoice.

The name on the invoice cannot be changed

Credit Cards will not be accepted for invoices over $5,000.

Shipping address must match the name and address of registration

Credit Cards will not be accepted from:

– first time buyers outside of the U.S. unless credit has been established prior to bidding

– first time buyers that are purchasing coins or jewelry unless credit has been established  prior to bidding

  • Money Order or Bank Check
  • Wire Transfer

Buyer is responsible for any charges or fees charged by either bank for processing a bank wire transfer.

  • Personal or Business Check

Buyers not known to us who wish to write a check must provide a current letter of credit from their bank guaranteeing funds for that account. Credit arrangements must be made by the Friday prior to the day of auction so bank statements can be verified. We reserve the right to not issue a bidder number or to withhold merchandise if appropriate credit has not been established. First time buyers that have not established credit and are paying with an out of state check will be required to wait ten business days for items to be released. There is a handling charge of $50.00 for dishonored checks. Any nonpayment or bounced checks will be prosecuted to the fullest extent of the law.

Please contact our office for your invoice total prior to sending a check or wire transfer. Should your check/wire transfer reflect an over payment, the over payment will be added to your account as a credit. If you wish to have this credit refunded to you instead, a $35 processing fee will be deducted from the credit.

Please review Conditions of Sale carefully for details regarding payment.

NON PAYMENT

If we do not receive payment in full, in good cleared funds, within three (3) business days following the sale, we are entitled in our absolute discretion to exercise one or more of the following measures, in addition to any additional actions available to us by law:

a.) to impose a late charge of one and a half percent (1.5%) per thirty (30) days of the total purchase price

b.) to hold the defaulting buyer liable for the total amount due and to begin legal proceedings for its recovery together with interest, legal fees and costs to the fullest extent permitted under applicable law

c.) to cancel the sale

d.) to resell the property publicly or privately with such terms as we find appropriate.

BUYER’S PREMIUM & SALES TAX

A Buyer’s premium will be added to the hammer price of each lot.  The buyer’s premium for in-house bidding (this includes floor, phone, and absentee) is 25%. The buyer’s premium for live internet bidding is 30%. We offer a 3% discount for clients choosing to pay with cash or check. Specialty auctions may have a different buyer’s premium. Please ask us if you have any question as to the buyer’s premium.

When applicable, Connecticut sales tax will be added to the hammer price and buyer’s premium. Connecticut sales tax is currently 6.35%.

If you have a resale certificate, you may complete a Connecticut Sales and Use form and submit it to Nadeau’s Auction Gallery to have the sales tax removed from your invoice. The State of Connecticut requires that this form be updated every three (3) years.

If your items will shipped out of state by a licensed shipper sales tax will not be assessed. A licensed shipper must have a Motor Carrier number (MC#) noted on a Bill of Lading (BOL) in order to have tax removed. (see the Shipping section of this document for more information) and your shipper must provide an official Bill of Lading.

To fill out the current Connecticut Sales and Use form, click here.

PICK-UP/SHIPPING OF PROPERTY

All auction purchases must be removed from our premises within the five business days following an auction. Property not removed within five business days will be subject to a storage fee as outlined in our Conditions of Sale. We are open for pick up during our regular business hours, however we recommend that you call us before you plan to arrive to be sure the appropriate staff will be on hand to assist you.

SHIPPING

Buyers assume full responsibility for the packing and shipping of lots won at auction. We have provided a list of our Shippers to assist you. If a buyer has a purchase shipped out of state via a licensed shipper (shipper must have a Motor Carrier number on a Bill of Lading), sales tax will be not be assessed. All shippers on our website are licensed shippers, if you choose to use a shipper that is not on our list, please confirm that they have a Motor Carrier Number, otherwise Connecticut sales tax will be added to your invoice.

We require written authorization from the buyer to release any property to anyone other than the buyer You can send the Shipping Release Form via fax to 860-524-8735 or email to info@nadeausauction.com.

STORAGE

Purchased property not picked up from our auction gallery within five (5) business days following the sale, whether or not payment has been made, will be moved to storage and fees will be added to your account. Nadeau’s Auction Gallery shall have no liability for any damage to property that may take place when property is moved to storage. Nadeau’s Auction Gallery will charge a $25 fee, per lot, to move the property to storage. Nadeau’s is not responsible for any damage that may occur during the moving process. In addition, there will be a $20 per lot per week storage fee assessed. These fees will begin on the 8th day following the auction and will need to be paid in full prior to the release of the property. Nadeau’s Auction Gallery shall have no liability for any damage to property left on its premises for more than seven (7) business days following the sale. For any property that is not picked up after ninety (90) calendar days without storage charges paid, Nadeau’s Auction Gallery reserves the right to resell at auction to cover the cost of storage and moving.

Returns

All property is sold AS IS, WHERE IS, with all faults and ALL SALES ARE FINAL. Returns may only be made with written authorization of Nadeau’s, in Nadeau’s sole discretion. To request a return, you must provide a written request fully explaining the basis for the return no later than ten (10) days after the date of sale. Under no circumstances will any amounts other than the winning bid amount be refunded. A restocking fee of 20% of the full invoice amount may apply. All authorized returns must be received in exactly the same condition as when originally shipped to Buyer, or they will be returned to Buyer at Buyers expense. Any unauthorized returns will be refused. The Buyer is responsible for all shipping costs associated with returns of an item.